Customer Effort Score (CES) Survey

Tell us how easy it was to get your issue resolved with us today.

Questions in this template

  • How easy was it to handle your request today?
  • Which channel did you use to contact us?
  • Was your issue fully resolved?
  • How helpful was the person who assisted you?
  • What made the process harder than it needed to be?
Build your first survey with AI — free No credit card · ready in seconds Get started