Privacy Policy
Created on 8 January, 2025 • 3 minutes read
1. IntroductionWelcome to SurveyMaker.io (the “Service”), operated by SurveyMaker.io (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our website and services. By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
2.1 Information You Provide
Account Information: When you register for an account, we collect your name, email address, password, and any other information you choose to provide.
Survey Content: We store all survey questions, responses, files, and related analytics you upload or generate via the Service.
2.2 Automatically Collected Information
Usage Data: We collect information about how you interact with the Service, such as pages visited, time spent, features used, and error logs.
Device and Technical Data: We collect your IP address, browser type and version, operating system, and device identifiers.
2.3 Cookies and Tracking
We use cookies, web beacons, and similar technologies to track activity and store certain preferences. You can control cookies through your browser settings, but disabling cookies may affect functionality.
3. How We Use Your Information
We use collected data to:
Provide, maintain, and improve the Service.
Process and analyze your survey data and usage patterns.
Communicate with you (e.g., account notifications, support responses, marketing updates).
Personalize your experience, such as saving your language preferences.
Detect, prevent, and investigate fraud, abuse, or security incidents.
4. Information Sharing and Disclosure
4.1 Service Providers
We may share information with third-party vendors who assist in providing the Service (e.g., hosting, analytics, payment processing). These vendors are contractually obligated to protect your data.
4.2 Legal Requirements
We may disclose your information when required by law, court order, or governmental request, or to protect the rights, property, or safety of SurveyMaker.io or others.
4.3 Business Transfers
If we undergo a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you before your data is transferred and becomes subject to a different privacy policy.
5. Data Security
We implement technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.
7. International Data Transfers
SurveyMaker.io is based in Riyadh, Saudi Arabia. Your information may be processed and stored in locations outside your country. We will take steps to ensure adequate safeguards when transferring data internationally.
8. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
Access, correct, update, or delete your personal information.
Object to or restrict processing of your data.
Withdraw consent where processing is based on consent.
Receive a copy of your data in a portable format.
To exercise these rights, please contact us using the information in Section 11.
9. Children’s Privacy
Our Service is not intended for individuals under 18. We do not knowingly collect personal information from minors. If you believe we have collected information from a minor, please contact us and we will promptly delete it.
10. Third-Party Links
Our Service may contain links to third-party websites or services. This Privacy Policy does not apply to those sites. We encourage you to review their privacy policies.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you by posting the new policy on this page with an updated “Last updated” date. Your continued use after changes constitute acceptance.
12. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us:
SurveyMaker.ioEmail: privacy@surveymaker.io