Feature comparison

SurveyMaker.io vs Microsoft Forms

Microsoft Forms is free with Microsoft 365 and integrates tightly with Teams, Excel and SharePoint, making it a natural fit for organizations already in the Microsoft ecosystem. It is great for quick internal surveys, quizzes and polls. SurveyMaker is AI-first and more capable for external, branded or multilingual surveys: describe your survey and AI drafts it in seconds, then add live quizzes, QR codes, bookings, NPS/CSAT and real-time tamper-proof analytics. SurveyMaker also delivers native Arabic with full RTL and strong design control. Choose Microsoft Forms for free internal use inside Microsoft 365; choose SurveyMaker for AI creation, professional branding, advanced analytics and Arabic/RTL support.

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Feature comparison

Feature SurveyMaker.io Microsoft Forms
AI survey generation Yes — describe it and AI drafts the full survey in seconds Suggestions exist; no full survey generator like SurveyMaker
Templates 100+ templates across many use cases A modest set of templates
Question types Wide range incl. matrix, ranking, NPS/CSAT Standard types; fewer advanced options
Logic & branching Conditional logic and skip/branching Basic branching available
Live quizzes Yes — interactive live quizzes built in Graded quizzes, often used in Teams; not live play
QR codes Built-in QR codes for instant distribution QR sharing available, fairly basic
Bookings / scheduling Built-in bookings and scheduling Not in Forms; separate Microsoft Bookings app
Languages, RTL & Arabic 7 languages incl. native Arabic with full RTL Multilingual UI and Arabic text; survey RTL is limited
Branding & design Customizable design; remove branding on Premier Themes available; limited deep custom branding
Response limits on free Generous free plan for getting started High response limits with Microsoft 365
Analytics Real-time, tamper-proof analytics Summaries plus Excel/Power BI analysis
Integrations Core integrations plus export options Deep Teams, Excel, SharePoint and Power Platform ties
Pricing entry point Free plan + a single affordable Premier plan Free with Microsoft 365 subscriptions (verify)

Pricing

SurveyMaker.io

Free plan plus a single paid Premier plan; pricing as of 2026, verify before publishing.

Microsoft Forms

Included with Microsoft 365 personal, business and education subscriptions; a free tier exists with limits, but full features assume a Microsoft 365 license (verify current pricing).

If you already pay for Microsoft 365, Forms is essentially free; SurveyMaker's paid plan adds AI, branding, Arabic/RTL and analytics aimed at external, professional surveys.

Why teams choose SurveyMaker

  • AI drafts a complete survey from a simple prompt in seconds
  • Native Arabic with full RTL, plus 7 languages total
  • Built-in live quizzes, QR codes and bookings
  • Real-time, tamper-proof analytics beyond basic summaries
  • Professional, customizable branding for external surveys
  • Works for anyone, not only Microsoft 365 subscribers

Where the alternative is strong

  • Microsoft Forms is free and included with Microsoft 365
  • Deep integration with Teams, Excel, SharePoint and Power BI
  • Familiar and frictionless for Microsoft-centric organizations
  • High response capacity within Microsoft 365
  • Strong fit for internal quizzes, polls and quick surveys

When to choose SurveyMaker

  • Choose SurveyMaker when you need AI to draft the survey fast
  • Choose SurveyMaker for external, customer-facing branded surveys
  • Choose SurveyMaker for native Arabic/RTL surveys
  • Choose SurveyMaker for live quizzes, QR codes and bookings
  • Choose SurveyMaker for advanced tamper-proof analytics and NPS/CSAT
  • Choose SurveyMaker when respondents are outside Microsoft 365

How to switch in minutes

  1. Export your Microsoft Forms responses to Excel
  2. Create a SurveyMaker account and start new or use AI
  3. Paste your questions or describe the survey to the AI builder
  4. Recreate branching as conditional logic and add advanced types
  5. Import historical responses where your reporting needs them
  6. Set Arabic/RTL, branding and QR/links, then publish

Frequently asked questions

If you already pay for Microsoft 365, Forms is essentially free, so on raw price it is hard to beat for internal use. SurveyMaker also offers a generous free plan and one affordable Premier plan. The difference is capability: SurveyMaker's paid plan buys AI survey generation, professional branding, native Arabic/RTL, live quizzes, QR codes, bookings and tamper-proof analytics aimed at external, customer-facing surveys. Compare total value for your use case, and verify current pricing on both before publishing or purchasing.
Yes, quickly. Export your Microsoft Forms responses to Excel, then rebuild the survey in SurveyMaker by pasting your questions or describing them to the AI builder, which drafts the survey in seconds. Recreate any branching as conditional logic, add advanced question types if useful, apply your branding, and import historical responses where your reporting needs them. There is no official one-click Microsoft Forms importer, but most internal surveys move over in just a few minutes, especially with AI assistance.
Microsoft Forms includes some AI-assisted suggestions, and Microsoft's Copilot ecosystem offers broader AI across Microsoft 365, but Forms does not provide a full survey generator the way SurveyMaker does. SurveyMaker is AI-first: you describe your goal and the AI drafts a complete survey in seconds, then you refine it. If generating ready-to-use surveys quickly from a prompt matters most, SurveyMaker is more direct. Capabilities change with Microsoft 365 updates, so check current Forms and Copilot features before deciding.
Use Microsoft Forms for quick internal surveys, quizzes and polls when your organization already runs on Microsoft 365 and your data flows into Excel, Teams or Power BI. It is convenient, familiar and effectively free in that setup. Choose SurveyMaker when you need AI-generated surveys, professional branding for external audiences, native Arabic/RTL, live quizzes, QR codes, bookings, NPS/CSAT or advanced tamper-proof analytics. Many organizations use Forms internally and SurveyMaker for customer-facing or multilingual surveys where polish and capability matter.

Compare all alternatives

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Ready to start collecting answers?

Pick Microsoft Forms for free internal surveys inside Microsoft 365; pick SurveyMaker for AI creation, professional branding, advanced analytics, live quizzes and native Arabic/RTL.

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50k+teams & creators
100+surveys built
7languages
★★★★★loved by users
Free plan, no credit card GDPR-ready & SSL secured Arabic & RTL support Set up in minutes
★★★★★

“We built our customer-satisfaction survey with AI in under two minutes and had responses the same afternoon. The Arabic support is excellent.”

Placeholder — replace with real customer · CX Manager, Your Customer Co.
★★★★★

“The template library saved us hours. We launched an NPS program across three branches without any design work.”

Placeholder — replace with real customer · Operations Lead, Retail Group
★★★★★

“Switching from a pricier tool was painless and the real-time analytics are exactly what we needed for our events.”

Placeholder — replace with real customer · Events Director, Conference Org
Your BrandAcme Co.Retail GroupHealth ClinicEventCoEduSchool

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Survey types

Customer Satisfaction Survey Net Promoter Score (NPS) Survey Customer Satisfaction Score (CSAT) Survey Customer Effort Score (CES) Survey Employee Feedback Survey Employee Engagement Survey Exit Interview Survey Event Feedback Survey

Industries

Restaurants Hotels Clinics Banks Retail Stores SaaS Startups Schools Universities

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